Returns & Exchanges
At Attack Shark, we stand by the performance of our gaming gear and offer a 30-day return window for items in original condition. If your peripheral doesn't meet your expectations, we are committed to making it right with a straightforward refund or replacement process.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing